Frequently Asked Questions

Product Overview

What is RightSpend?

RightSpend is CloudFix's Commitment Free Discounts (CFDs) solution for AWS EC2 that delivers up to 55% savings vs on-demand pricing without lock-in periods. It works seamlessly with existing Savings Plans and Reserved Instances through automated cRI (Convertible Reserved Instance) optimization.

Unlike traditional AWS discount strategies that require upfront commitments, RightSpend provides enterprise-grade savings with complete flexibility to scale resources up or down as your business needs change.

How does RightSpend work?

RightSpend uses AI-driven automation to analyze your EC2 usage patterns and optimizes Convertible Reserved Instances (cRIs) in real-time. It provides FinOps-compliant discount optimization without requiring long-term commitments or changes to your infrastructure.

The platform continuously monitors your AWS environment, identifies optimization opportunities, and automatically adjusts coverage to maximize savings while maintaining operational flexibility.

How much can I save with RightSpend?

RightSpend typically delivers 20-55% savings on AWS EC2 costs compared to on-demand pricing. The exact savings depend on your current coverage mix of Savings Plans, Reserved Instances, and on-demand usage patterns.

Most customers see immediate savings within 30 days of implementation, with average savings of 35-40% for mixed workloads and up to 55% for stable, predictable usage patterns.

What makes Commitment Free Discounts different from Savings Plans?

CFDs eliminate the risk of over-committing to AWS resources. While Savings Plans require 1-3 year commitments that can become costly if your usage decreases, CFDs provide similar discount rates with zero commitment penalty.

You get the financial benefits of Reserved Instance pricing without the operational risk of capacity planning errors or changing business requirements.

Technical Integration

Can I use RightSpend alongside Savings Plans?

Yes! RightSpend is designed to complement your existing AWS discount strategy. It works seamlessly with Savings Plans, Reserved Instances, and Enterprise Discount Programs (EDP) to optimize uncovered or inefficiently covered EC2 usage.

The platform automatically identifies gaps in your current coverage and applies CFDs to maximize your overall discount rate without conflicting with existing commitments.

What are Convertible Reserved Instances (cRIs) and how does RightSpend use them?

Convertible Reserved Instances (cRIs) allow you to change instance families, operating systems, and tenancy during the term. RightSpend leverages cRIs' flexibility to provide commitment-free savings by continuously optimizing these conversions based on your actual usage patterns.

Our automated cRI management eliminates the complexity of manual conversions while ensuring you always get the best available discount rate for your current infrastructure needs.

Which AWS services and regions does RightSpend support?

RightSpend supports all major AWS EC2 instance types across all commercial AWS regions. This includes compute-optimized (C-series), memory-optimized (R-series), general purpose (M-series), and storage-optimized instances.

Cross-region optimization ensures you get the best rates regardless of where your workloads run, with automatic regional rebalancing as your usage patterns change.

How does RightSpend integrate with my existing infrastructure?

RightSpend uses secure, read-only APIs to analyze your AWS environment without requiring any changes to your existing infrastructure or applications. Integration typically takes less than 15 minutes and requires only CloudFormation template deployment.

There are no agents to install, no application modifications needed, and no disruption to your current operations.

Business Value

What FinOps benefits does RightSpend provide?

RightSpend delivers comprehensive FinOps capabilities including automated cost allocation, detailed ShowBack reporting, and real-time coverage optimization. Finance teams gain complete visibility into cloud spending with automated tagging and cost center allocation.

The platform provides executive-level dashboards, budget alerts, and compliance reporting that meets enterprise governance requirements while reducing manual FinOps overhead by up to 80%.

How quickly will I see ROI from RightSpend?

Most customers achieve positive ROI within the first month. With typical savings of 35-40% on EC2 costs and our performance-based fee structure, the platform often pays for itself in the first billing cycle.

For enterprise customers spending $100K+ monthly on EC2, annual savings typically range from $200K-$500K, delivering 300-500% ROI in year one.

What enterprise features does RightSpend offer?

Enterprise features include multi-account management, advanced ShowBack reporting, custom cost allocation tags, API integration for existing FinOps tools, and dedicated customer success management.

Additional enterprise capabilities include SSO integration, role-based access controls, audit logging, and integration with popular tools like DataDog, Splunk, and ServiceNow.

Implementation

How long does RightSpend setup take?

Initial setup takes 10-15 minutes using our automated CloudFormation deployment. The platform begins analyzing your environment immediately and typically starts generating savings within 24-48 hours.

Full optimization and maximum savings are usually achieved within 7-14 days as the AI algorithms learn your usage patterns and implement optimal coverage strategies.

What security measures does RightSpend use?

RightSpend uses read-only AWS permissions with minimal IAM privileges, SOC2 Type II compliance, end-to-end encryption, and never stores sensitive customer data outside of AWS.

All API calls are logged and auditable, with optional VPC integration for enterprise customers requiring additional network isolation.

Do I need to modify my applications or infrastructure?

No modifications are required. RightSpend works at the AWS billing and reservation layer, not at the application level. Your EC2 instances, applications, and operational procedures remain completely unchanged.

The platform provides savings through intelligent discount application rather than infrastructure changes, ensuring zero risk to your production environments.

Is RightSpend available in AWS Marketplace?

Yes, RightSpend Flex is available through AWS Marketplace, making procurement simple for enterprise customers with existing AWS agreements and budgets.

Marketplace deployment streamlines compliance, allows usage of AWS credits, and simplifies billing through your existing AWS invoice.

Pricing & Contracts

Are there any long-term commitments?

No. RightSpend provides Commitment Free Discounts (CFDs) with complete flexibility. Unlike traditional Savings Plans or Reserved Instances, you can scale resources up or down without penalties or break-even concerns.

Our month-to-month service model means you can pause or cancel anytime without termination fees, making it ideal for businesses with changing capacity needs.

How does RightSpend pricing work?

RightSpend uses a performance-based fee structure - you only pay a percentage of the savings we generate. There are no upfront costs, setup fees, or minimum commitments.

This aligns our success with yours and ensures positive ROI from day one. If we don't save you money, you don't pay us.

How is billing handled and what reporting do I get?

Billing is transparent and based on verified savings shown in your AWS Cost and Usage Reports. You receive detailed monthly reports showing exactly how savings were generated, which resources were optimized, and ROI calculations.

Advanced reporting includes cost center allocation, trend analysis, and executive summaries suitable for board-level presentations.

What support is included?

All customers receive 24/7 platform monitoring, email support, and access to our customer success team. Enterprise customers get dedicated account management, quarterly business reviews, and priority technical support.

Our team includes certified AWS Solutions Architects and FinOps practitioners who provide strategic guidance beyond just technical support.

What happens if I want to stop using RightSpend?

You can discontinue RightSpend anytime with 30 days notice. We'll work with you to transition any active reservations and ensure no disruption to your AWS operations.

Unlike traditional commitments, there are no termination penalties or complex unwinding processes - just simple, clean exit procedures.